Frequently Asked Questions

Customer Service | Dog | Cat

• Online Shopping

  • Order Questions

    For all questions regarding your customer account, online order, shipping and return information, please refer to Alice.com

  • Product Questions

    For all questions regarding Nulo products and nutrition, please contact Nulo directly at:

    Phone: 888.400.NULO (6856)

    Email: support@nulo.com

    Support Hours: Monday - Friday 8:30AM to 5:30PM CST